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Contact Us
We're here to help! Whether you have a question, need support, or want to report an issue, you can reach us through multiple channels.
📧 Email Support
General Inquiries
  • Email: [email protected]
  • Response Time: We aim to respond within 48 hours
  • For: General questions, feedback, suggestions, partnerships
Technical Support
  • Email: [email protected]
  • Response Time: We aim to respond within 24-48 hours
  • For: Bug reports, technical issues, account problems
Privacy & Data Requests (GDPR)
  • Email: [email protected]
  • Response Time: We aim to respond within 48 hours
  • For: Data export requests, account deletion, privacy concerns, GDPR inquiries
Copyright & DMCA Claims
  • Email: [email protected]
  • Response Time: We aim to respond within 24 hours
  • For: Copyright infringement notices, DMCA takedown requests, counter-notices
  • Note: See our DMCA Policy for detailed filing instructions
Security Issues
  • Email: [email protected]
  • Response Time: Critical issues within 24 hours
  • For: Security vulnerabilities, suspected data breaches, abuse reports
💬 Social Media
Connect with us on social media for updates, community discussions, and support:
Twitter/X
  • Handle: @oylist
  • For: News, updates, quick questions, community engagement
Facebook
Reddit
  • Community: r/oylist
  • For: Community discussions, feature requests, sharing lists
Instagram
  • Handle: @oylist
  • For: Featured lists, visual content, platform highlights
Discord
  • Server: OyList Community
  • For: Real-time chat, community support, feature discussions
📝 In-App Support
You can also report issues and get help directly through the platform:
Report Content
  • Use the "Report" button on any list, comment, or user profile
  • Reports are reviewed within 24-48 hours
User Flagging
  • Flag inappropriate content using the flag icon
  • Helps us maintain community standards
🕐 Response Times
We strive to respond to all inquiries promptly:
Contact MethodTypical Response Time
Security IssuesWithin 24 hours
DMCA NoticesWithin 24 hours
Technical Support24-48 hours
Privacy RequestsWithin 48 hours
General InquiriesWithin 48 hours
Social Media24-72 hours
❓ Frequently Asked Questions
Before reaching out, check if your question is answered in our help resources:
🚨 Emergency Contact
For urgent security issues or data breaches:
We're here to help make your OyList experience great!
Thank you for being part of our community.
Last published: January 2025
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